Frost 420 fridge
420 L · no-frost · in stock
$749
Solution
Make buying easier
They already know what they want. If catalog and stock are not in the chat, they leave. Connect them: the assistant shows real options and takes the next step you enable.
The business problem
Website, PDF, then a message to sales — context dies at each hop. With live data, the assistant narrows options before a person steps in. It does not close the purchase unless you enable that.
In the assistant
ChatGPT
You
I need a 400-litre fridge in stock, and I want to buy it now.
ChatGPT
Two appliances are in stock. Pick one, buy now, and I will ask for delivery.
Front 9 kg washer
9 kg · inverter · in stock
$529
Illustrative demo. There is no live connection to ChatGPT, Claude, Gemini or Copilot.
Capabilities we design
- Consult the offer. Items or services the company authorizes, with the fields that matter for a choice.
- Compare a small set of alternatives. Differences tied to the request — capacity, dates, included services — not an endless catalog dump.
- Check availability. Only when a reliable source exists. If the source is stale or down, the assistant should say so.
What this is not
- A storefront that replaces your ecommerce.
- A guarantee that every assistant will surface your products.
- Automatic discounts or unpublished prices unless you explicitly expose them.
Requirements
- A catalog or equivalent source with a viable interface.
- Rules for what may be shown, including price if you allow it.
- A next step you want: request information, hand off to a person, or stop at the shortlist.
- Someone who owns product data quality.
Indicators to agree
- Completed information requests after a product query
- Time for a customer to identify a suitable option
- Use of the product connection versus unanswered questions
- Handoffs that still need a person — to see if the scope is right
Questions on this solution
Can the assistant complete the purchase?
Only if you later connect a system that can take that action and you enable it. The default first scope is consult and request, not checkout.
What if inventory changes every hour?
Then the connection must read a source that is current enough for the promise you want to make. If it cannot, we keep the assistant from stating availability as a fact.
Usually combined with
Want customers to shortlist from live offer data?
Tell us which catalog or availability system you would open, and which next step you would allow.
Discuss this solution